FAQs
Find answers to common questions about roof replacements, storm damage repairs, insurance claims, shingle options, warranties, and financing. If you don't see your question below, contact us for a free consultation.
After a hailstorm, look for dented gutters, cracked or missing shingles, and dark spots or bruises on your shingle surface. However, many signs of hail damage are not visible from the ground. Total Storm Solutions offers free on-site roof inspections where our trained team documents all damage with photos and a detailed report you can use for your insurance claim.
Yes. We guide homeowners through the entire insurance claim process, from the initial inspection and damage documentation to meeting with your adjuster and coordinating the repair timeline. Our team understands what insurance companies look for and ensures all damage is properly documented so nothing gets overlooked.
Class 4 is the highest impact resistance rating under UL 2218 testing. These shingles can withstand a 2-inch steel ball dropped from 20 feet without cracking. They are engineered for hail-prone regions like Texas and Colorado, and most insurance carriers offer premium discounts of 5-35% for Class 4 roofing systems.
Class 3 shingles pass a moderate impact test and offer solid protection at a lower price point, with a wide range of designer profiles and colors. Class 4 shingles pass a more rigorous test and provide the highest hail protection available, often qualifying for larger insurance discounts. Both are significant upgrades over standard 3-tab shingles.
Many insurance carriers in Texas and Colorado offer premium discounts for impact-resistant roofing, particularly Class 4 rated shingles. Discounts typically range from 5-35% depending on your carrier and policy. We recommend contacting your insurance agent to ask about their specific discount for impact-resistant roofing before selecting your shingle.
GAF Certified Plus is a designation held by a highly select group of roofing contractors across North America. Total Storm Solutions earned this certification (GAF ID: 1156023), which gives our customers exclusive access to GAF's Silver Pledge Limited Warranty. This includes 50-year non-prorated material coverage and 10 years of workmanship coverage backed directly by GAF — not just the contractor.
Yes. We partner with Enhancify to offer flexible financing options for homeowners. Loan amounts are available up to $200,000 with 30+ lending partners, FICO scores from 550-850, and a soft credit pull that does not impact your credit score. All credit types are welcome. Visit enhancify.com/totalstormsolutions to check your eligibility.
Most residential roof replacements are completed in one to three days, depending on the size of the roof, weather conditions, and the roofing material selected. Metal and rubber roofing installations may take slightly longer due to the precision required. We provide a timeline estimate during your free inspection and keep you informed throughout the project.
We serve homeowners across two markets: the Dallas-Fort Worth metroplex in Texas (headquartered in Keller, TX) and the Denver metro area in Colorado (Broomfield, CO). Our teams are licensed and insured in both states and experienced with the specific storm patterns and building codes in each region.
Yes. Our on-site roof inspections are completely free with no obligation. A trained team member will inspect your roof, attic, and related areas, document any damage with photos, and provide a detailed report. There is no pressure to proceed with repairs, and the inspection report is yours to keep regardless of your decision.
Every full roof replacement includes two layers of protection: the manufacturer's material warranty and our limited workmanship warranty covering installation quality. Manufacturer warranties vary by brand and product, but most offer limited lifetime coverage. As a GAF Certified Plus contractor, we can offer enhanced warranty options including GAF's Silver Pledge with 10-year workmanship coverage backed by the manufacturer.
Minor damage like a few missing shingles can often be repaired. However, if your roof has widespread hail damage, is more than 15-20 years old, or has multiple layers of shingles, a full replacement is usually the better investment. During your free inspection, we will assess the overall condition and give you an honest recommendation based on what we find — not a sales pitch.
We are manufacturer-authorized installers for CertainTeed, TAMKO, GAF, IKO, Owens Corning, Decra, and Euroshield. This includes asphalt shingles in Class 3 and Class 4 impact ratings, stone-coated metal roofing, and recycled rubber shingles. We help homeowners select the right product based on their budget, aesthetic preference, and storm protection needs.
Yes. Total Storm Solutions is a veteran-owned and operated roofing company. Our team brings the discipline, accountability, and attention to detail from military service to every roofing project. We are proud to serve homeowners in the Dallas-Fort Worth and Denver metro areas.
Document any visible damage with photos, check for dented gutters or downspouts, and contact your insurance company to open a claim. Then schedule a free roof inspection with Total Storm Solutions. We recommend acting quickly because most insurance policies have a deadline for filing storm damage claims, typically one to two years depending on your carrier and state.
Still have questions?
Contact our team for a free consultation. We're happy to answer any questions about your roof, insurance claim, or shingle options.
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Get Started with Total Storm Solutions
Whether you need a free roof inspection, want to explore shingle options, or need help with financing, our team is here to guide you through every step of the process.




